Privacy Policy
This policy is effective as of February 04, 2026
Introduction
This site is operated by Katherine Clark, a licensed life insurance agent broker owner of FREDRICK INSURANCE BROKERS KATHERINE CLARK GEN PTR, doing business as (DBA) Fredrick Insurance Brokers. The platform is powered by Fredrick Insurance Brokers CRM, our secure communications system.
Scope of this Policy
Our Privacy Policy describes how we manage Personal Information and privacy choices. It applies when the public visits our website(s), apply for products or services, become a customer, communicate, or interact with us, or when an applicant or customer provides us with information.
Compliance
We comply with applicable United States federal and state privacy and communications laws governing the collection, use, and transmission of personal information and electronic communications. This includes, without limitation, the Telephone Consumer Protection Act (TCPA), A2P 10DLC messaging requirements, the CAN-SPAM Act, and applicable U.S. state privacy laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable.
All text message and email communications are sent through compliant platforms with appropriate consent, opt-in, opt-out, and record-keeping mechanisms designed to protect consumer privacy and ensure lawful communications.
Collection and Use of Personal Information
Information is collected by a licensed life insurance broker through forms, consultations, and applications. Data may be stored securely on encrypted servers hosted by third-party providers, including servers in the United States. Information collected may include:
- Name, email, phone number, mailing address, date of birth
- Policy information, application information, insurance and financial details
- Communication preferences
We use this data to:
- Provide advisory services
- Submit insurance applications
- Send appointment reminders and client service updates
- Ensure legal and regulatory compliance
Messaging & A2P Compliance
We use a CRM-based communications platform to send SMS and email messages in compliance with United States messaging and privacy laws.
By providing your mobile phone number and giving explicit consent through our website forms, booking forms, or keyword confirmation, you authorize us to send text messages to you. These messages may include:
- Service-related notifications (such as appointment reminders and account updates)
- Marketing or promotional messages (sent only with your express consent)
Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly. You may unsubscribe from email communications by clicking the UNSUBSCRIBE link included in our emails. Consent records, including timestamps and opt-in source information, are securely retained for compliance purposes.
Your Privacy Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information (subject to regulatory retention requirements)
- Withdrawal of marketing or SMS consent at any time
To submit a request, please email katherine@fredrickinsurancebrokers.com. Identity verification may be required before processing certain requests.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for support services, such as customer service or technical platform providers. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sale of Personal Information
We do not sell personal information to third parties. We do not share personal information for cross-context behavioral advertising.
Consent and Disclosure
When you voluntarily provide your information, such as requesting a quote or booking an appointment, we collect it solely for the purpose of delivering insurance advisory services and related communications. SMS consent is obtained through an explicit opt-in checkbox or affirmative action; pre-checked boxes are not used. Personal information may be shared only with insurance carriers, compliance administrators, or licensed partners as required to fulfill legal or contractual obligations.
Data Storage & Security
Our CRM may store your information on secure servers located in the United States. All data is encrypted at rest and in transit. In the event of a data breach that poses a risk of harm, we will notify affected individuals and applicable United States federal and Texas state regulatory authorities in accordance with relevant data breach notification laws.
Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal, regulatory, and insurance carrier requirements, or resolve disputes. You may withdraw your consent at any time; however, doing so may limit or prevent our ability to continue providing certain services where such information is required by law or by insurance carriers.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies are small data files stored on your device that help us understand how visitors interact with our website.
We may collect information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
This information is used for website analytics, performance monitoring, and marketing optimization. You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Access, Accuracy & Corrections
To request access or corrections, please email katherine@fredrickinsurancebrokers.com. We will respond within 2 business days.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Requests to Withdraw Consent
You may, at any time, submit a request to withdraw consent to the collection, use, disclosure, or storage of your Personal Information.
Succession or Transfer
If the brokerage, agent, or book of business is sold, transferred, or reassigned, your information may be transferred to a licensed replacement advisor under the supervision of the appropriate compliance authority, in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Updates will be posted on this page with a revised effective date.
Contact Information
Privacy-related inquiries may be directed to:
Katherine Clark
katherine@fredrickinsurancebrokers.com
502 W Oak St STE 102 A, Denton, TX 76201, United States